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Frequently Asked Questions
- Do you have a minimum order?
Yes, $200 minimum and 2 pieces per item.
- Where are you located?
We are located in Brea, CA
- How quickly do you ship once you receive the order?
Orders received before 11:00am PST will be shipped out same day.
Orders received after 11:00am PST will be shipped out next day.
During Holidays and heavy show season, orders may be delayed up to one day.
- Do you accept Paypal?
Yes we accept Paypal. As soon as the order is picked and packed, Paypal funds will be requested.
When the funds are received, the order will be shipped.
- Can I use your online photos?
All materials contained on this site are exclusively the property of J. Good-In, Inc.
and may not be reproduced, modified, or distributed without our prior written permission.
- Do you send samples?
Yes, we will gladly send you samples at the standard wholesale price with the minimum requirement fee waived.
- How do I know what your items are made of?
Each item number contains letters at the end of the number sequence.
R: Rhodium, S: Sterling Silver, G: Gold, RS: Silver base and Rhodium plating,
T: Two-toned Rhodium and Gold, V: Stainless Steel, U: Titanium.
- Do you ship international?
Yes, we ship to all countries with payment through PayPal.
- Do you have a catalog that you can mail to me?
Yes, we do have a catalog but you must first register online.
- Do you drop ship?
No, unfortunately we do not.
- What kind of shipping methods do you use?
We use UPS on a daily basis and USPS if requested by our International customers only.
- How do you calculate shipping?
We calculate shipping by weight and insured value.
- Why is the total on my checkout cart different than what I actually get charged?
The website automatically calculates the shipping based on weight. However, we calculate shipping by weight and insured value so the shipping cost will be different.
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